Frequently asked questions
We have been asked a lot of questions over the years, so here are some of the answers. Please feel free to contact us should you want to ask us anything
Please click on a question to the left to be taken to the appropriate answer. Alternatively, just scroll down to view all questions and answers.
What kind of music do you play?
Our knowledge and music collection span the decades, encapsulating the finest musical moments from the 50s, the Rock & Roll years, the swinging 60s, sensational 70s, the 80s, 90s, 00s and the sounds of today. We also maintain a library of selected top requests. So whether you’re looking for a wedding disco, birthday disco, corporate disco, Christmas or New Year's disco, you can be assured we have the best choice to choose from. Why not have a look at our music database to see just some of the extensive songs that we have.
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Do you take requests?
Yes, we will be very happy to take requests on the night from you and your guests. In fact, upon booking a mobile disco with Rewind Disco you will be sent some login details enabling you to start making requests online straightaway if you like. This service remains available until your event date. You can even allow your guests to make their requests prior to the event too.
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How much do you charge?
Our charges are based on the date, times, duration and location of your function. We don’t operate for a fixed fee or an hourly rate, as almost every function has different requirements. (This arrangement can also work in your favour as I don't charge for extras which you don't require.)
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Do you require a booking deposit?
Yes, in order to secure your booking with Rewind Disco a deposit is required (usually £50, depending on the package). You can pay the booking deposit either through PayPal, by cheque or by bank transfer.
Please note: once your booking deposit payment and completed booking agreement form have been received, your booking is complete and the event date will no longer show as available online.
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How long will you reserve my booking before I pay?
As soon as you make a booking online, your chosen date is reserved for seven days while awaiting arrival of the signed booking form and payment of deposit. If these have not arrived after seven days, your date will be made available for others to book.
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What equipment will you bring?
The price quoted includes professional sound equipment and effects lighting suitable for the number of guests you have indicated. Put simply, I will come with the correct DJing equipment to do a great job!
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Do you confirm a booking in writing?
Yes, we issue you with a booking agreement, showing all the details about your function, which we both sign for your total peace of mind.
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How can I be sure you won't let me down?
The booking agreement is a contract between us which protects you as a customer and me as your DJ for the function you have booked. I will put you in touch with other recommended DJs in case of sickness, accident etc. and any money received (e.g. deposit or full payment) will be promptly refunded to you so you may pay the cover DJ directly.
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How long do you need to set up?
For most functions we will allow an hour for setting up. For larger functions more time may be required. We will need approximately 45minutes to pack up after the event. If the venue requires equipment to be moved larger distances, upstairs etc then aditional time will be needed.
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How much space do you require?
An area approximately 3m x 2m with 1 trestle tables for CDs. For larger functions more space may be required. If the event is to be performed in a marquee, the ground needs to be flat and level with solid flooring, for health and safety reasons.
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What kind of lighting do you use?
We have a selection of coloured lighting effects to create a party ambience at your venue. A smoke or haze machine used sensibly can dramatically enhance the lighting effect on the dance floor, and is available upon request when booking. However, please check in advance that your venue allows the use of a smoke/haze machine. I do not use any strobe lighting.
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What will you be wearing?
Our dress code is smart casual, and we will wear a shirt & tie or black tie (tuxedo) upon request. Please indicate your preference when making your enquiry.
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Do you do children's parties?
Yes - however, I do ask for parents or guardians to supervise children throughout the event!
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Do you have Public Liability Insurance?
Yes, I hold Public Liability Insurance cover for up to £10million; a copy of our current certificate is available on request.
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What about Health and Safety - is your equipment safe?
Yes, my equipment is Portable Appliance (PAT) tested annually in accordance with the Health & Safety Executive, Electricity at Work Act 1989.
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Can I speak/meet with you before my function?
Yes, we will gladly come and visit you either at your home or the event venue - or we can speak on the phone if you prefer. The visit to you will normally be arranged at a time, date and place convenient to you. So you can discuss any aspects of your function either face to face, by telephone or via email, or even all three!
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How do I pay?
You may pay either the full amount or the booking deposit by cheque, PayPal, or by bank transfer. The remaining balance after your booking deposit has been paid (within 7 days) may be paid by any of the above means ten days prior to the function, or if paying by cash, I will accept the remaining balance on the night of the event, upon arrival. A receipt can be provided.
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Are there any other requirements you need for the function?
We will need 2 x 13amp electrical sockets (mains supply) within 10 metres of the equipment location.
Please could you also arrange a car parking space as close to an entrance as possible to facilitate unloading and loading of equipment.
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I hope these FAQs have helped answer any questions you may have had - if this page hasn't told you what you need to know, please don't hesitate to contact me. I'll be happy to help.